Policies and Terms Of Service

1. Privacy Policy

Lone Star Armory, LLC (the “Company”) is committed to maintaining robust privacy protections for its users.  Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

For purposes of this Agreement, “Service” refers to the Company’s service which can be accessed via our website at LoneStarArmory.us. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of Service. By accepting our Privacy Policy and Terms of Service you consent to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

I. INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes only your email, which you submit to us through the registration process at the Site.

Information collected via Technology:

To use the LoneStarArmory.us, you do not need to submit further Personal Information. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.

The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.

Information you provide us by registering for an account:

In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address, and creating a user name and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.

II. HOW WE USE AND SHARE INFORMATION

Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us.Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

Non-Personal Information:

In general, we use Non-Personal Information to help us improve the Service and customize the user experience.We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site.This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred.You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy.If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices.We suggest that you check the Site periodically if you are concerned about how your information is used.

III. HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access.Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use.We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology.However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.By using our Service, you acknowledge that you understand and agree to assume these risks.

IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes.When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail.You can also indicate that you do not wish to receive marketing communications from us in the “Settings” section of the Site.Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings section of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy

V. LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications.However, we are not responsible for the privacy practices employed by those websites or the information or content they contain.This Privacy Policy applies solely to information collected by us through the Site and the Service.Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service.To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application.We encourage our users to read the privacy statements of other websites before proceeding to use them.

VI. CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this policy and our Terms of Service at any time.We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.Significant changes will go into effect 30 days following such notification.Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

2. Shipping Policy

I. TURNAROUND

All orders for products “in stock” are shipped within 48 hours Monday – Friday 9am – 5pm. All orders for assembled and tested firearms and components are shipped within the industry best practices below 6 months with a target date of 8 weeks or less. “Out of Stock” firearms and components can take up to 24 months to ship to the customer.

II. CARRIERS

We use the United States Postal Service (USPS) for most of our shipping fulfillments, while any large shipments will be delivered through the United Parcel Service (UPS).

Shipments of regulated items will be sent to the appropriate FFL agreed upon by Lone Star Armory with the customer’s consent. There may be a FFL transfer fee when picking up the regulated items at the FFL, Lone Star Armory has no control over these types of fees and they may vary from one FFL to another.

III. ORDER TRACKING

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

IV. SHIPPING RATES

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

V. BACK ORDERS

If an item goes on back order after you have paid for an “in stock” item, we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

3. Refund and Return Policy

All products sold by Lone Star Armory are new and under warranty from the manufacturer unless otherwise stated in the product description. The original manufacturer is responsible for any defects in products.

Lone Star Armory accepts returns for any product (not excluded below), if unused & unopened and not defective, within 30 days from date the product was ordered. The customer will be refunded the purchase price of the returned item(s) only.

A 20% restocking fee is charged for any opened and unused products.

The customer is responsible for return shipping charges.

All clearance merchandise sales are final.

Please return merchandise to:
Lone Star Armory, LLC
2006 Martin Luther King Freeway
Fort Worth TX 76104

IMPORTANT NOTES:

*ALL SALES OF FIREARMS, COMPLETE UPPERS, BODY ARMOR, AND AMMUNITION ARE FINAL. Defective Firearms must be returned to the Original MFG for warranty service.*

*Shipping & handling, insurance, processing fees are NOT refundable. Only the product purchase price will be refunded minus any applicable restocking fees.*

*Please contact us before returning any items. Lone Star Armory holds the right to deny any return request that does not comply with our Refund and Return Policy.*

If you have any questions regarding these Policies or the practices of this Site, please contact us.

Last Updated: This Policies and Terms of Service page was last updated on August 21, 2017.